PMR Private Medical Records Program

DOMA Awarded Major Dept. of Veteran Affairs National Contract

Learn More About the Private Medical Records (PMR) Program

Transforming VA Claims Processing & Improving The Veteran Experience​

PMR 2.0 Private Medical Records Retrieval & Scanning​

DOMA News, PMR, Private Medical Records Program

Virginia Beach, VA, April 18, 2019 –

DOMA Technologies, a Virginia Beach-based company that specializes in cloud-based data and document management, announced today that they were awarded a, multi-million-dollar, four-year national contract from the U.S. Department of Veterans Affairs (VA). The VA, through the Veterans Benefits Administration (VBA), administers the Compensation Service (CS) and Pension and Fiduciary Service (P&F) for benefits to Veterans, their dependents, and their survivors. Part of the disability process is the utilization of private medical records (PMRs) to establish continuity of treatment of the Veteran or claimant’s disability contention. This contract provides development assistance in obtaining PMRs that are required to substantiate benefit claims for Veterans and their families.

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“We are honored and privileged to serve our Veteran community since 2010 and are keenly aware of how this program will positively impact the claims process. We remain committed to serving our Veterans and beneficiaries with the highest level of quality and customer care. It’s an honor to receive this National contract for a 2nd term.”

Pat Feliciano

President & Co-Founder of DOMA

Under this contract, DOMA will continue to provide its secure cloud-based software platform as the comprehensive solution to capture, filter, index, and manage workflow; provide ad-hoc reporting; and securely routing all relevant medical documentation. DOMA was originally awarded the National contract in 2014, and is committed to providing enhanced process improvements and technology innovations to the program as the project progresses. Most of the work for this contract will be performed in DOMA’s Virginia Beach, VA facility, with a specialized workforce compiled of some of our nation’s veterans.

Claims Support Representatives from DOMA will provide development assistance which includes direct interface with 56 VA Regional Offices, 3 VA Pension Management Centers, and the VA Appeals Management Center as well as thousands of healthcare providers, release of information providers, and third-party organizations nationwide. DOMA’s top goal will be to obtain private treatment records in under 12 days, which is less than half the time it took the VA to obtain records using traditional development practices.

“Our Undersecretary for Benefit’s top three priorities are: providing Veterans with the benefits they have earned in a manner that honors their service; ensuring we are strong fiscal stewards of the money entrusted to us while aggressively advocating on behalf of our Veterans; and fostering a culture of collaboration,” said Frank Kush, VA’s Program Manager. “Through this collaborative venture with DOMA, we are serving veterans in a timelier manner and at a cost roughly 40% cheaper than our original business model.”

DOMA: Powered by Tech, Driven by People

DOMA Technologies (DOMA) was founded in 2000 as a Cloud based document management company. Today DOMA serves a diverse range of Federal and Commercial customers with customized business solutions that include Digital Conversion Services, Cloud Services, and Healthcare Information Services. DOMA specializes in creating holistic workflow solutions that simplify and automate business operations such data capture, records/document retrieval, and electronic storage. These services, along with our DOMA Experience (DX) software platform are designed to help support your organization’s Digital Transformation journey.

A considerable portfolio of government, healthcare, education, and commercial customers demonstrates that DOMA has the experience and infrastructure to deploy integrated solutions that make complex operations simple across a wide range of industries.

Communications Contact:

Danielle Wethington
Director of Communications
757.306.4920
danielle.wethington@DOMAonline.com

Learn More About the Private Medical Records (PMR) Program

Transforming VA Claims Processing & Improving The Veteran Experience​

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