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Case Study:
The Children's Hospital of the King's Daughters

Children's Hospital of the King's Daughters

Project Scope

DOMA has been responsible for managing over 14.8 million active and archive records across 14 departments of the Eastern Virginia Medical School (EVMS) for over 10 Years.

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Years

DOMA has provided CHKD with improved access for over 15 years.

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Medical Records Pages

To date, DOMA has digitized and managed over 46,000,000 medical records pages.

Project Story

CHKD originally formed a partnership with DOMA in 2004, when a proposal to provide outsourced medical records scanning services was submitted. Since then, DOMA has continued to deliver a full-service solution for medical records management, on-site administrative and clerical support and secure web-based document imaging capabilities.

DOMA was able to help CHKD transition away from
microfilm to a cloud based solution that allows CHKD
employees instant, secure access to internal documents and patient records. DOMA replicated and migrated CHKD’s Microsoft web application (MS IIS) and MS SQL databases to EC2 instances, with little to no downtime for customers.

 

Project Highlights

  • DOMA provided document conversion services including: prepping, scanning, indexing, and quality assurance review prior to processing
  • DOMA administrative medical clerks and records support personnel have performed on-site services including record purging and boxing, as well as manifesting and barcoding millions of medical files

DOMA provided document conversion services including: prepping, scanning, indexing, and quality assurance review prior to processing DOMA administrative medical clerks and records support personnel have performed on-site services including record purging and boxing, as well as manifesting and barcoding millions of medical files.

Final Outcome

DOMA has made a major impact by helping to eliminate older on-site storage areas with the hospital and their network of practices, thus significantly reducing the hard copy footprint dedicated to storing files. DOMA successfully transitioned the HIM department away from microfilming their archive records which has resulting in a more efficient system. With over 46 million records not available for instant access, CHKD serves as an excellent example for how digital transformation equate to better patient care.

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