DOMA Awarded Major Dept. of Veteran Affairs National Contract
PMR 2.0 Private Medical Records Retrieval & Scanning
DOMA’s Cloud Based Software Powers VA Disability Medical Claims Nationwide for 2nd Four Year Term
DOMA Technologies, a Virginia Beach-based company that specializes in cloud-based data and document management, announced today that they were awarded a, multi-million-dollar, four-year national contract from the U.S. Department of Veterans Affairs (VA). The VA, through the Veterans Benefits Administration (VBA), administers the Compensation Service (CS) and Pension and Fiduciary Service (P&F) for benefits to Veterans, their dependents, and their survivors. Part of the disability process is the utilization of private medical records (PMRs) to establish continuity of treatment of the Veteran or claimant’s disability contention. This contract provides development assistance in obtaining PMRs that are required to substantiate benefit claims for Veterans and their families.
“We are honored and privileged to serve our Veteran community since 2010 and are keenly aware of how this program will positively impact the claims process. We remain committed to serving our Veterans and beneficiaries with the highest level of quality and customer care. It’s an honor to receive this National contract for a 2nd term.”
- Pat Feliciano, President and co-founder of DOMA
PMR Program Transforming VA Claims Processing & Improving The Veteran Experience
Under this contract, DOMA will continue to provide its secure FedRAMP-ready cloud-based software platform as the comprehensive solution to capture, filter, index, and manage workflow; provide ad-hoc reporting; and securely route all relevant medical documentation. DOMA was originally awarded the National contract in 2014, and are committed to provide enhanced process improvements and technology innovations to the program over the next four years. Most of the work for this contract will be performed in DOMA’s Virginia Beach, VA facility, with a specialized workforce compiled of some of our nations veterans.
Claims Support Representatives from DOMA will provide development assistance which includes direct interface with 56 VA Regional Offices, 3 VA Pension Management Centers, and the VA Appeals Management Center as well as thousands of healthcare providers, release of information providers, and third-party organizations nationwide. DOMA’s top goal will be to obtain private treatment records in under 12 days, which is less than half the time it took the VA to obtain records using traditional development practices.
“Our Undersecretary for Benefits top three priorities are: providing Veterans with the benefits they have earned in a manner that honors their service; ensuring we are strong fiscal stewards of the money entrusted to us while aggressively advocating on behalf of our Veterans; and fostering a culture of collaboration,” said Frank Kush, VA’s Program Manager. “Through this collaborative venture with DOMA, we are serving veterans in a timelier manner and at a cost roughly 40% cheaper than our original business model.
Founded in 2000, DOMA Technologies has grown into a leading provider of enterprise information management solutions for organizations nationwide. DOMA developed its Fed-RAMP Ready Cloud-based content services platform in-house. It is easy to use, highly configurable, secure, and rapidly deployable software is powered by Amazon Web Services. DOMA’s information management strategies were born out of a long history of trusted business relationships in the private health IT market that have allowed them to formulate best practices for the Department of Defense, and additional customers in the public sector.